Commercial Data Strategy & Operations Director

Dompé is an Italian bio-pharmaceutical company that focuses on innovation, where a long tradition in the field of personal wellness goes hand-in-hand with a commitment to research and development to meet unsatisfied therapeutic needs.  

Established in 1940 in Milan, Dompé has an industrial and biotech research hub in L’Aquila, in addition to branches in Europe (Barcelona, Berlin, Paris and Tirana). The company has approximately 900 employees. The US headquarters of Dompé are based in Boston (R&D) and in the San Francisco Bay Area (Commercial Operations).  

Job Summary:

The Director of Commercial Data Strategy & Operations will serve as a strategic partner to the U.S. Commercial organization, leading the strategic identification, planning and implementation of commercial data management to directly support commercial effectiveness. This leader will be instrumental in establishing a critical cross-functional partnership between commercial, analytics, IT, sales, and other relevant groups to enable omnichannel engagement, sales force effectiveness, marketing performance, and market access analytics through high-quality data and scalable platforms. This leader needs to be willing to be hands on contributor as the team and commercial capabilities continue to transform. 

This role sits at the intersection of business strategy, data science, RWE, & analytics and offers the opportunity to directly influence the commercial success of Dompé in the U.S. market.  

Essential Functions:

Commercial-Driven Data Strategy 

• Develop and implement a U.S. data strategy that aligns with brand goals, customer engagement priorities, payer/provider market dynamics, and field execution needs. 
• Prioritize data capabilities that support commercial planning, segmentation, targeting, and omnichannel activation. 
• Partner with commercial leads to identify business-critical data needs and translate them into scalable solutions. 

Data Operations & Master Data Management 

• Lead the execution of commercial data operations across domains such as HCP/HCO, patient, prescription, claims, and sales data. 
• Oversee the design and implementation of a robust Master Data Management (MDM) program that supports customer-centric execution and compliant promotional activities while ensuring compliance with broader Dompe technical infrastructure and systems.  
• Manage data acquisition pipelines and data quality controls to ensure reliable, timely, and actionable insights.  
• Ensure best practices for data reliability, ingestion, analysis and output across all commercial data streams.  

Governance, Quality & Compliance 

• Define and enforce enterprise-wide commercial data governance policies and best practices. 
• Ensure compliance with relevant data privacy and regulatory frameworks while enabling innovation and speed. 
• Establish and be responsible for data quality standards and KPIs that improve commercial confidence in analytics and automation outputs.   

Cross-Functional Leadership & Enablement 

• Collaborate with Marketing, Sales, Market Access, Analytics, IT, Quality, Regulatory, and Legal to operationalize commercial strategies through data. 
• Lead change management efforts to drive adoption of data-driven decision-making and self-service analytics tools across commercial teams. 
• Evaluate and manage relationships with key technology and data vendors to ensure scalable, cost-effective solutions. 

Experience and Education:

• Bachelor’s or Master’s degree in a related field (e.g., Data Science, Computer Science, Life Sciences).
• 10+ years of experience in data operations, governance, and strategy—preferably supporting Commercial functions in biotech or pharma. 
• Deep knowledge of U.S. healthcare data assets, commercial data ecosystems (IQVIA, Symphony, Veeva, etc.), and omnichannel engagement models. 
• Strong analytical and technical skills; proficiency in common analytics and CRM tools such as Salesforce, Excel, SQL, BI tools (Looker, Tableau), and forecasting platforms.   
• Hands-on experience with cloud data platforms (e.g., Snowflake, Databricks), MDM tools, and modern data stacks. 
• Hands on experience with modern data science/AI analytics tools such as Python (pandas/conda/matplotlib), R (tidyverse, plotly) or SAS and their related ecosystems.  
• Familiarity with AI/ML use cases in commercial functions (e.g., predictive targeting, segmentation, campaign optimization). 
• Proven success in building cross-functional partnerships and translating data capabilities into business value. 
• Strong leadership, communication, and stakeholder management skills.

BENEFITS OF JOINING OUR TEAM 
•    Comprehensive medical benefits: we value access to healthcare for our patients as well as our employees 
•    Generous vacation / holiday time off: we care about our employees and encourage a balanced lifestyle 
•    Competitive 401(K) matching 
•    Bay Area office with great views, located in vibrant downtown San Mateo and within walking distance to restaurants, coffee shops, and the Cal Train 
•    A super cool team who’s excited to transform lives through innovative therapies 

$200,000 - $240,000 a year 

At Dompe, we offer an attractive compensation package to our team members. Any offer would include a competitive base salary (estimate shared above), incentive bonus, and benefits package customary to the position. Actual individual pay is determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. 

We believe that the unique contributions of all employees create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.